Terms and Conditions

The following terms govern the use of the MINK website. By using (or visiting) the site you agree to be bound and to abide by these terms. MINK reserves the right to change any of these terms at any time. Please check back to this page of the site at regular intervals. MINK reserves the right to cancel your orders, take legal action and prevent you from using the site, following violation of these Terms.

Booking a Makeup Course

All course fees must be paid in full to MINK prior to the course start date to hold a student’s place. Students will not be accepted on course commencement date if full balance of course has not been paid.

Course fees are non-refundable. However, a course fee can be transferred to the next available course provided a minimum of 4 week’s notice to course start date is given.

Should a student withdraw from a course, fail to attend a confirmed course or complete the course for any reason (such as illness, personal problems, change of location etc), no refunds of deposits or fees will be made, and no transfer of course dates will take place.

Should a student become ill during the period of a course he/she may apply for a refund if your condition is permanent and prevents them from continuing.  If the condition is temporary then he/she may apply for a transfer to a course commencing at a later date (transfer are valid for 1 year). Medical evidence will be required in the form of a doctor’s note or equivalent.

Under no circumstances can a transfer be converted to a refund. 

The school is unable to make refunds for absence due to changes in work commitments, personal or financial circumstances or any other reasons for not being able to attend the course. Any outstanding fees in these circumstances will remain payable.

If the school cancels a course, or the course does not start due to a lack of support, every effort will be made to offer an alternative. If no suitable alternative is available, a full refund will be given. If the school reschedules a course for a different time or day and this is not convenient for you, a full refund will be given. No refund will be given for change of site or change of tutor.

 Course fees will not be refunded should a course be cancelled or interrupted through an act of God or a terrorist act.

All courses and fees are subject to change without prior notice.

If the above criteria for a refund have been met, please complete a refund request form and return to admissions@thisismink.com department with all relevant paperwork. Please note that refunds may take up to 6 weeks to process.

Overseas Students:  

Visa Refusal

In a case where a prospective student is refused a student visa, the school will refund all fees paid less a £100.00 administration fee. However, in such an event, no refund will be made unless the school has received all original copies of the school letters of enrolment plus an original copy of refusal from the appropriate immigration authority.

No refund is permitted or shall be made if a student enters the UK on a student visa obtained on the basis of the school’s letters of acceptance and enrolment. 

No refund is permitted or shall be made when a student decides to leave the college for whatever reason after an extension of a student visa has been gained through school facilitation.

Booking an Event

Once purchased, tickets cannot be transferred, exchanged, returned unless the event is cancelled, or the particulars have changed significantly. MINK reserves the right to re-schedule an event and no refund will be payable.

If an event is cancelled MINK will refund the face value of the tickets purchased only. We recommend that when you return the tickets you use secure mail as we cannot take responsibility for mail not received.

If the date, or the venue, of an event is changed, MINK will make effort to contact customers in order to notify them of the change. Tickets may still be valid for the rescheduled date/location, and customers will be notified of this.

If MINK is unable to fulfil your order to one of the reasons below you will be entitled to a refund:

• MINK send your tickets to the wrong address and are unable to replace them
• MINK don’t send the tickets to you and don’t arrange for you to collect them
• MINK send you the wrong tickets

Although MINK makes every effort to make your experience as positive as possible we cannot reprint, or duplicate, tickets, replacing lost or stolen tickets. We also recommend customers to check tickets immediately on receipt of them, and you must notify MINK without delay:

info@thisismink.com

It is your responsibility to inform MINK should you change your email address, phone number or postal address. Particular care should be taken over keeping your email address up to date – this is because this is our main form of contact and if something happens with your order we will email you first to make contact.
 

Booking a Makeup Artist

Full payment must be made to MINK to secure a booking, unless an alternative arrangement has been negotiated and agreed with MINK in writing. 

Invoices are charged per hour/day as agreed in advanced with the client. Any additional hours worked will be charged at a rate of £55 per hour. The client will be charged for additional hours worked retrospectively.

In the event of all or part of the services being cancelled, which must be in writing, the following will apply:

• 100% of the booking fee will be refunded if a minimum of 60 days notice of a cancellation has been provided
• 50% of the booking fee will be refunded if a minimum of 30 days notice of a cancellation has been provided
• Booking fees are not refundable if a minimum of 30 days notice of the cancellation has not been provided, however the date of the appointment can be changed as required by the client.

If you have booked a MINK makeup artist and need to extend the booking in advance of the event then please notify us as soon as you can so that we can re-issue an invoice for payment in advance, pre-booked extensions will incur a charge of £55 for every additional hour. 

If you need to extend a booking on the day of the event or during the event then you will be charged an additional £100 for each additional hour and these costs will be invoiced to you after the event for immediate payment.

Use of Pictures on the MINK website

The pictures on this website come from a variety of sources. Many of them were personally taken by MINK staff and contractors, others were submitted by individual make-up artists and photographers worldwide and some were obtained under royalty free licenses.

ALL of them are copyright protected and may not be used for any reason without authorization from MINK.

Pictures all have their own terms of use depending on the individual/organisation that submitted them so the only way you will know what applies to the photograph you are interested in is to contact MINK directly.

For press, editorial or external Media purposes please contact us at press@thisismink.com.

The pictures found on this site are not to be used under any circumstances apart from viewing them on this site or linking them from your own website.